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Approved Vendors

CAHPS® Hospital Survey (HCAHPS)
Approved Survey Vendors
as of June 10, 2008


The organizations listed below have met HCAHPS participation requirements and are approved to administer the CAHPS® Hospital Survey.

Organizations denoted with an asterisk (*) are conditionally approved to administer the CAHPS® Hospital Survey, pending their participation in a Dry Run and/or successful submission of one quarter of hospital HCAHPS data to the data warehouse via QualityNet Exchange.


Alexandria Marketing Research Group, Inc.
Patrick Sells
212 1/2 West 5th Street, Suite 209
Joplin, MO 64801
Tel: 888-420-8884
psells@alexandriamarketing.com

Allina Hospitals & Clinics
Heather Britt
PO Box 43
Minneapolis, MN 55440-0043
Tel: 612-262-6023
heather.britt@allina.com

Applied Research Northwest
Pamela Jull
220 W. Champion, Suite 280
Bellingham, WA 98225
Tel: 360-647-6067
Pamela.Jull@arnorthwest.com

Arbor Associates, Inc.
Donald Cohen
P.O. Box 692, 1349 US 131
Petoskey, MI 49770
Tel: 231-347-7775
doncohen@arbor-associates.com

Avatar International LLC
Patrick Jambe
Orlando Research Center, 900 Central Park Drive
Sanford, FL 32771
Tel: 407-805-9506
pjambe@avatar-intl.com

Beacon Health Informatics
Marta Shultz
303 George Street Suite 200
New Brunswick, NJ 08901
Tel: 252-354-6811
mshultz@beaconhealthinfo.com

Beacon Technologies, Ltd.
Richard Heller
520 Lake Cook Road, Suite 280
Deerfield, IL 60015
Tel: 847-444-1480
rheller@beacontouch.com

Cedaron Medical, Inc. *
Malcolm Bond
P.O. Box 2100
Davis, CA 95617
Tel: 530-758-7007
mbond@cedaron.com

Center for Health Services and Outcomes Research
Mary Emmett
3200 MacCorkle Avenue, SE
Charleston, WV 25304
Tel: 304-388-9914
mary.emmett@camc.org

Center for the Study of Services
Paul Kallaur
1625 K Street, NW, 8th Floor
Washington, D.C. 20006
Tel: 202-454-3030
pkallaur@cssresearch.org

Communications for Research, Inc. *
Jerry Jurgens
61 East Hwy. 8 PO Box BF
Steelville, MO 65565
Tel: 573-775-4550
jjurgens@cfrinc.net

Cooper Research, Inc.
Ellen Gruber
8150 Corporate Park Drive
Cincinnati, OH 45242
Tel: 513-605-3638
egruber@cooper-research.com

CRG Medical InfoTool
Douglas Dotan
1911 Bagby #240
Houston , TX 77002-8860
Tel: 713-825-7900
ddotan@crgmedical.com

CTQ Solutions, LLC *
Paul Faraclas
Orchard Research Park 688 East Main Street
Branford, CT 06405
Tel: 877-208-7605
pfaraclas@ctqsolutions.com

Data Based Insights, Inc.
Steve Marchant
2 Liberty Place, Suite 100
Washington Crossing, PA 18977
Tel: 215-702-8301
smarchant@dbiresearch.com

Data Management & Research, Inc., a HealthStream Company
Allison Bailey
508 Autumn Springs Court, Suite 1D
Franklin, TN 37067
Tel: 615-224-1550
abailey@dmr-inc.com

DataStat, Inc. *
Marielle Weindorf
3975 Research Park Dr.
Ann Arbor, MI 48108
Tel: 734-994-0540
mweindorf@datastat.com

DSS Research
Tammy Austin
6750 Locke Ave
Fort Worth, TX 76116
Tel: 817-665-7000
taustin@dssresearch.com

Field Research Corporation
Kevin Kurilich
222 Sutter Street
San Francisco, CA 94108
Tel: 415-392-5763
kevink@field.com

Fields Research, Inc.
Ken Fields
3814 WEST STREET SUITE 110
CINCINNATI, OH 45227-3743
Tel: 513-821-6266
KEN@FIELDSRESEARCH.COM

Gilmore Research Group
John Cell
3234 Eastlake Ave., E #300
Seattle, WA 98102
Tel: 206-726-5555
jcell@gilmore-research.com

Health Care Data Inc.
Carol Arnold
P.O. Box 234010, 515 Encinitas Blvd
Encinitas, CA 92023
Tel: 760-943-8087
carol@hcdinc.com

Health Management and Informatics Group *
William Wells
324 Clark Hall-University of Missouri
Columbia, MO 65211
Tel: 573-884-0473
wellsw@health.missouri.edu

Healthcare Environment*
Roxanne Nelson
888 West County Road D Suite 300
New Brighton , MN 55112
Tel: 651-895-2054
rn@hcenvironment.com

HR Solutions International, Inc.*
Levy Prukpitikul
25 East Washington Street Suite 600
Chicago, IL 60602-1708
Tel: 312-236-7170
Levyp@hrsolutionsinc.com

Information Collection Services (ICS)*
Reging Williams
214 Overlook Circle Suite 130
Brentwood, TN 37027
Tel: 615-263-2830
rwilliams@ics.bz

Infosurv, Inc. *
JD Woods
3340 Peachtree Road NE Suite 1450
Atlanta, GA 30326
Tel: 404-846-6878
jd.woods@infosurv.com

J.D. Power and Associates
Paul Lee
1640 South Stapley Dr., Suite 251
Mesa, AZ 85204
Tel: 480-344-4807
Paul.Lee@jdpa.com

JL Morgan & Associates, Inc.
Jeff Morgan
P.O. Box 360481
Birmingham, AL 35236
Tel: 205-408-8774
jefflmorgan@aol.com

LSUS Institute for Human Services and Public Policy
Helen Wise
One University Place Bronson Hall 123
Shreveport, LA 71115
Tel: 318-797-5333
helen.wise@lsus.edu

Minnesota Rural Health Cooperative
Paula Soine
P.O. Box 226, 752 Prentice Street
Granite Falls, MN 56241
Tel: 320-564-9118
psoine@mrhc.net

MTData Services, Inc.
Michael DeJonckheere
4402 Chesswick Dr.
Cincinnati, OH 45242-6014
Tel: 513-984-8550
mike@mtdataservices.com

NRC+Picker
Carson Simoes
1245 Q Street
Lincoln, NE 68508
Tel: 402-475-2525
csimoes@nrcpicker.com

Opinion Research Northwest*
Janice Rush
225 N 9th St. Ste 200
Boise, ID 83702-5771
Tel: 208-947-0700
jrush@nwrg.com

Patient Data Solutions, Inc.
Scott Rosenberg
7027 Casa Elena NE
Albuquerque, NM 87113
Tel: 505-343-1068
scott@patientdatasolutions.com

PatientImpact, LLC *
Beth Houck
1560 Sherman Avenue, Suite 305
Chicago, IL 60201
Tel: 847-556-2385
bahouck@patientimpact.com

Press Ganey Associates
Deirdre Mylod, PhD
404 Columbia Place
South Bend, IN 46601
Tel: 800-232-8032
dmylod@pressganey.com

Professional Research Consultants, Inc.
Jan Gnida
11326 P Street
Omaha, NE 68137
Tel: 800-742-3322
JGnida@PRConline.com

Quality Data Mangement, Inc.
Jeffrey Paliwoda
4015 East Royalton
Broadview Heights, OH 44147
Tel: 440-526-8633
jpaliwoda@qdmnet.com

Quality Systems Group *
Scott Anderson
P.O. Box 7570, 224 N. Stanley Place
Chandler, AZ 85246
Tel: 503-636-3062
scotta@qsginc.com

Regenstrief Institute Inc.
Simon Mungai
1050 Wishard Blvd RG6
Indianapolis, IN 46202-2872
Tel: 317-630-2642
smungai@regenstrief.org

Research & Marketing Strategies, Inc.
Megan O'Donnell
45 Oswego Street, Suite 300
Baldwinsville, NY 13027
Tel: 315-635-9802
megano@RMSresults.com

Research Data Inc*
Lyn Officer
3900 A Carolina Ave
Richmond, VA 23222-2205
Tel: 804-643-3468
ray.officer@researchdata.com

Rural Comprehensive Care Network
Nicole Gohring
995 E Highway 33, Suite 2
Crete, NE 68333
Tel: 402-826-3737
ngohring@neb.rr.com

Rural Wisconsin Health Cooperative
Bonnie Laffey
880 Independence Ln, P.O. Box 490
Sauk City, WI 53583
Tel: 800-225-2531
blaffey@rwhc.com

Service Management Group*
Jack Mackey
210 W. 19th Terrace
Kansas City, MO 64108
Tel: 816-448-4556
jmackey@servicemanagement.com

Strategic Health, Inc.
Lisa Holmes
34 South 600 East
Salt Lake City, UT 84102
Tel: 801-521-5080
lisa@holmesco.com

The Dallas Marketing Group
Michael Egan
12720 Hillcrest Rd. #880
Dallas, TX 75230
Tel: 972-991-3600
m.egan@DallasMarketingGroup.com

The Dieringer Research Group, Inc.
Robert Fichtner
3064 North 78 Street
Milwaukee, WI 53222
Tel: 414-449-4545
bob.fichtner@thedrg.com

The Gallup Organization
John Bisaha
111 South Wacker Drive Suite 4850
Chicago, IL 60606
Tel: 312-288-2429
John_Bisaha@Gallup.Com

The Jackson Group
Janette Allen
PO Box 1662
Hickory, NC 28603
Tel: 800-554-0373
jallen@thejacksongroup.com

The Jackson Organization, a Health Stream Company
Bobbi Rogers
7710 Montpelier Road
Laurel, MD 20723
Tel: 301-575-9300
brogers@jacksonorganization.com

The MSR Group*
Laura Worick
1121 North 102nd Court Suite 100
Omaha, NE 68114
Tel: 402-392-0755
lworick@theMSRgroup.com

The Myers Group
Midge Coker
2351 Henry Clower Blvd. Suite D
Snellville, GA 30078
Tel: 770-978-3173
mcoker@themyersgroup.net

Total Benchmark Solution, LLC
Travis Stegeman
33175 County Road 41
Steamboat Springs, CO 80487
Tel: 970-870-6232
travis.stegeman@totalbenchmarksolution.com

WestGroup Research
Kathy DeBoer
2702 North 44th Street, Suite 100a
Phoenix, AZ 85008
Tel: 602-707-0050
kathy@westgroupresearch.com