Exception/Discrepancy

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Facts

- Facts About the CAHPS Hospital Survey (pdf)

What's New

- Proposed CMS Rule is Relevant to HCAHPS (pdf)

- Acute Inpatient PPS final rule (CMS-1533-FC) for FY 2008

Approved Vendor List

Quality Assurance

- Quality Assurance Guidelines (QAG) Version 3.0 (pdf)

- Quality Assurance Plan Outline (pdf)

Technical Specifications

- Online Data Submission Tool (pdf)

- QualityNet Exchange - SDPS Memo 05/01/06 (pdf)

- XML File Specifications Version 3.0 (pdf)

- Release Notes 1.0 (pdf)

- XSD Version 3.0 (xsd)

- HCAHPS Patient Administrative Data Record File Specifications (pdf)

- XML File Sample Layout without DSRS Version 3.0 (pdf)

- XML File Sample Layout with DSRS Version 3.0 (pdf)

- XML File Specifications Version 2.0 (pdf)

- XML File Sample Layout without DSRS Version 2.0 (pdf)

- XML File Sample Layout with DSRS Version 2.0 (pdf)

- Tips for Avoiding Data Submission Problems V3.0 (pdf)

- Tips for Avoiding Data Submission Problems V2.0 (pdf)

- HCAHPS XML V3.0 Edit Messages (pdf)

- HCAHPS Public Reporting Periods (pdf)

Survey Instruments

- HCAHPS Survey Instrument (pdf)

- HCAHPS Survey Instrument (Spanish version) (pdf)

- HCAHPS Survey Instrument (Chinese version) (pdf)

- HCAHPS Survey Telephone Script (pdf)

- HCAHPS Survey Telephone Script (Spanish version) (pdf)

- HCAHPS Initial Cover Letter (pdf)

- HCAHPS Initial Cover Letter (Spanish version) (pdf)

- HCAHPS Initial Cover Letter (Chinese version) (pdf)

- HCAHPS Follow-up Cover Letter (pdf)

- HCAHPS Follow-up Cover Letter (Spanish version) (pdf)

- HCAHPS Follow-up Cover Letter (Chinese version) (pdf)

- HCAHPS survey OMB Paperwork Reduction Act Language (pdf)

- HCAHPS survey OMB Paperwork Reduction Act Language (Spanish version) (pdf)

- HCAHPS survey OMB Paperwork Reduction Act Language (Chinese version) (pdf)

Contact Us/Links

- qualitynet.org

- cms.hhs.gov

- hospitalcompare.hhs.gov

Mode & Patient Mix Adjustment

- Updated Mode & Patient-Mix Adjustment Abstract of HCAHPS (pdf)

- Updated Patient-mix Coefficients for Summer 2008 Publicly Reported HCAHPS Results (pdf)

- Patient-mix Coefficients for September 2008 Publicly Reported HCAHPS Results (pdf)

Training Materials

- January 2008 Introduction to HCAHPS Training Session I (pdf)

- January 2008 Introduction to HCAHPS Training Session II (pdf)

- Training slides from January 2008 HCAHPS Update Training (pdf)

- January 2008 Introduction to HCAHPS Training Session I (html)

- January 2008 Introduction to HCAHPS Training Session II (html)

- Training slides from January 2008 HCAHPS Update Training (html)