HCAHPS Sitemap
Exception/Discrepancy
Executive Insight
Sitemap
Home
Facts
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Facts About the CAHPS Hospital Survey (pdf)
What's New
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Proposed CMS Rule is Relevant to HCAHPS (pdf)
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Acute Inpatient PPS final rule (CMS-1533-FC) for FY 2008
Approved Vendor List
Quality Assurance
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Quality Assurance Guidelines (QAG) Version 3.0 (pdf)
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Quality Assurance Plan Outline (pdf)
Technical Specifications
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Online Data Submission Tool (pdf)
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QualityNet Exchange - SDPS Memo 05/01/06 (pdf)
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XML File Specifications Version 3.0 (pdf)
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Release Notes 1.0 (pdf)
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XSD Version 3.0 (xsd)
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HCAHPS Patient Administrative Data Record File Specifications (pdf)
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XML File Sample Layout without DSRS Version 3.0 (pdf)
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XML File Sample Layout with DSRS Version 3.0 (pdf)
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XML File Specifications Version 2.0 (pdf)
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XML File Sample Layout without DSRS Version 2.0 (pdf)
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XML File Sample Layout with DSRS Version 2.0 (pdf)
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Tips for Avoiding Data Submission Problems V3.0 (pdf)
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Tips for Avoiding Data Submission Problems V2.0 (pdf)
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HCAHPS XML V3.0 Edit Messages (pdf)
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HCAHPS Public Reporting Periods (pdf)
Survey Instruments
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HCAHPS Survey Instrument (pdf)
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HCAHPS Survey Instrument (Spanish version) (pdf)
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HCAHPS Survey Instrument (Chinese version) (pdf)
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HCAHPS Survey Telephone Script (pdf)
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HCAHPS Survey Telephone Script (Spanish version) (pdf)
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HCAHPS Initial Cover Letter (pdf)
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HCAHPS Initial Cover Letter (Spanish version) (pdf)
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HCAHPS Initial Cover Letter (Chinese version) (pdf)
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HCAHPS Follow-up Cover Letter (pdf)
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HCAHPS Follow-up Cover Letter (Spanish version) (pdf)
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HCAHPS Follow-up Cover Letter (Chinese version) (pdf)
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HCAHPS survey OMB Paperwork Reduction Act Language (pdf)
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HCAHPS survey OMB Paperwork Reduction Act Language (Spanish version) (pdf)
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HCAHPS survey OMB Paperwork Reduction Act Language (Chinese version) (pdf)
Contact Us/Links
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qualitynet.org
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cms.hhs.gov
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hospitalcompare.hhs.gov
Mode & Patient Mix Adjustment
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Updated Mode & Patient-Mix Adjustment Abstract of HCAHPS (pdf)
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Updated Patient-mix Coefficients for Summer 2008 Publicly Reported HCAHPS Results (pdf)
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Patient-mix Coefficients for September 2008 Publicly Reported HCAHPS Results (pdf)
Training Materials
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January 2008 Introduction to HCAHPS Training Session I (pdf)
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January 2008 Introduction to HCAHPS Training Session II (pdf)
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Training slides from January 2008 HCAHPS Update Training (pdf)
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January 2008 Introduction to HCAHPS Training Session I (html)
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January 2008 Introduction to HCAHPS Training Session II (html)
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Training slides from January 2008 HCAHPS Update Training (html)