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Hospital Care Quality Information from the Consumer Perspective
   CAHPS® Hospital Survey
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HCAHPS Home
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Mail Survey Materials:

Click here to view English survey materials.
Click here to view Spanish survey materials.
Click here to view Chinese survey materials.
Click here to view Russian survey materials.
Click here to view Vietnamese survey materials.


Telephone and Active IVR Scripts:

Click here to view English Telephone Script.
Click here to view Spanish Telephone Script.
Click here to view English Active Interactive Voice Response Script.

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