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Training Materials
March 2010 Introduction to HCAHPS Training Materials:
<%--Please click here to view or download the agenda for Introduction to HCAHPS Training Session I--%>
Please click here to view or download the slides for the Introduction to HCAHPS Training Session I
<%--Please click here to view or download the agenda for Introduction to HCAHPS Training Session II--%>
Please click here to view or download the slides for the Introduction to HCAHPS Training Session II

March 2010 HCAHPS Update Training Materials

<%--(Note: the training slides are the same for all three HCAHPS Update Training sessions:

Please click here to view or download the agenda for the Wednesday AM Self-administering Hospital HCAHPS Update Training session

Please click here to view or download the agenda for the Wednesday PM Survey vendor and Multi-site HCAHPS Update Training session

Please click here to view or download the agenda for the Thursday PM Self-administering Hospital HCAHPS Update Training session

--%> Please click here to view or download the slides for the HCAHPS Update Training sessions

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