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Hospital Care Quality Information from the Consumer Perspective
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What's New

QualityNet Scheduled Downtime (09/16/2016)

Due to deployment of the Hospital Quality Reporting 10.2 release, QualityNet will be unavailable between Tuesday, September 20th at 12:00 PM EST and Wednesday, September 21st at 12:00 PM EST.

During this time organizations will not be able to upload HCAHPS data to the HCAHPS Data Warehouse. Please schedule your data submission accordingly. Contact the QualityNet Help Desk if additional information or assistance is needed.

FOLLOW-UP: October 5, 2016 HCAHPS Data Submission Deadline (09/14/2016)

October 5, 2016 is the data submission deadline for patients discharged in April, May, and June 2016 (2Q16). June 2016 Dry Run data must also be submitted by this date.

Please make sure to allow adequate time to submit data in case resubmissions are necessary. A successful submission to the QualityNet Secure Portal is defined as a file that has been accepted by the QualityNet Secure Portal, as indicated on the Data Submission Report. Be sure to check the HCAHPS Data Submission Reports (if your hospital uploaded data) or the HCAHPS Warehouse Feedback Reports (if your hospital has contracted with an approved survey vendor).

After you have uploaded your files, you should receive an email confirmation within twenty-four hours with a batch number indicating that your batch has been processed. If you do not receive this email, please contact the QualityNet Help Desk at, or by telephone at 866.288.8912.

HCAHPS Public Reporting Periods for October 2016 Through December 2018 Have Been Posted (09/14/2016)

Click here to view the HCAHPS Public Reporting Periods document. This document indicates which calendar quarters of HCAHPS results will be publicly reported on the Hospital Compare Web site through December 2018.

Please Note: The dates of future preview periods and public reporting are estimates based on current timetables and are subject to change.

V.34 MS-DRG Codes Effective October 1, 2016 (09/02/2016)

CMS has adopted V.34 MS-DRG Codes effective October 1, 2016. Please click here for the Table of V.34 MS-DRG Codes and HCAHPS Service Line Categories.

FY 2017 IPPS Final Rule Has Been Published (08/25/2016)

The FY 2017 IPPS Final Rule, establishing the Hospital Inpatient Prospective Payment System (IPPS), is now available on the Federal Register.

The Final Rule and related tables are available at the following URL:

Hospital Compare Has Been Refreshed (07/27/2016)

The July 2016 Hospital Compare Refresh includes HCAHPS scores from October 2014 through September 2015 data collections.

Summary Analyses Page Tables Have Been Updated (07/27/2016)

The following tables have been added to the HCAHPS Web site Summary Analyses page:

  • July 2016 Summary of HCAHPS Survey Results Table
  • July 2016 HCAHPS Percentiles Table

The Star Ratings Distributions Have Been Updated (07/27/2016)

The following tables have been added to the HCAHPS Web site Star Ratings page:

  • July 2016 HCAHPS Stars Ratings Distributions
  • July 2016 HCAHPS Summary Star Distributions by US State

Patient-Mix Coefficients for October 2016 HCAHPS Results Have Been Posted (07/21/2016)

The Patient-Mix Coefficients for the October 2016 HCAHPS results are now available. Please click here to access the Mode & Patient-Mix Adjustment page.

Star Ratings: October 2016 Technical Notes Have Been Posted (07/21/2016)

The Technical Notes for the October 2016 HCAHPS results are now available. The October 2016 HCAHPS Star Ratings are included in the hospital Preview Reports (available to hospitals from July 21, 2016 through August 19, 2016), and will be Publicly Reported on Hospital Compare in October 2016. Please click here to access the HCAHPS Star Ratings page.

CMS Proposes Removal of the Pain Management Dimension from Hospital Value-Based Purchasing in FY 2018 (07/06/2016)

In the recently published CY 2017 OPPS/ASC Proposed rule, CMS has proposed to remove the Pain Management dimension from the scoring formula used in the Hospital Value-Based Purchasing Program (Hospital VBP), beginning with the FY 2018 payment adjustments. The Pain Management dimension is derived from Questions 12, 13 and 14 on the HCAHPS Survey.

Please note that the Pain Management questions will remain on the HCAHPS Survey and the Pain Management measure will continue to be publicly reported on Hospital Compare.

Please monitor the HCAHPS Web site for future announcements about the Pain Management measure.

HCAHPS XML File Specifications V3.8 Have Been Posted (06/29/2016)

The HCAHPS XML File Specifications Version 3.8 have been added to the HCAHPS Web site Technical Specifications Page. The HCAHPS Technical File Specifications V3.8 are to be used starting with July 1, 2016 patient discharges.