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Hospital Care Quality Information from the Consumer Perspective
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What's New

Hospital Compare Has Been Refreshed (07/20/2015)

The July 2015 Hospital Compare Refresh includes HCAHPS scores from October 2013 through September 2014 data collections.

Summary Analyses Page Tables Have Been Updated (07/20/2015)

The following tables have been added to the HCAHPS Web site Summary Analyses Page:
  • July 2015 Summary of HCAHPS Survey Results Table
  • July 2015 HCAHPS Percentiles Table

Patient-Mix Coefficients for October 2015 HCAHPS Results Have Been Posted (07/02/2015)

The Patient-Mix Coefficients for the October 2015 HCAHPS results are now available. Please click here.

Star Ratings: October 2015 Technical Notes Have Been Posted (07/02/2015)

The Technical Notes for the October 2015 HCAHPS results are now available. The October 2015 HCAHPS Star Ratings are included in the hospital Preview Reports (available to hospitals from July 2, 2015 through July 31, 2015), and will be Publicly Reported on Hospital Compare in October 2015. Please click here to access the Star Ratings Page.

FY 2016 IPPS Proposed Rule now on Display (04/27/2015)

The FY 2016 IPPS Proposed Rule is on display. The proposed rule is scheduled to be published on April 30, 2015.

A PDF version is available at the following URL:

Official HCAHPS Survey Scores (02/20/2015)

Official HCAHPS Survey scores are published on the Hospital Compare Web site. CMS would like to emphasize that HCAHPS scores are designed and intended for use at the hospital level that is the comparison of hospitals to each other (designated by their CMS Certification Number). CMS does not review or endorse the use of HCAHPS scores for comparisons within hospitals, such as comparison of HCAHPS scores associated with a particular ward, floor, individual staff member, etc. to others. Such comparisons are unreliable unless large sample sizes are collected at the ward, floor, or individual staff member level.