Logo

Your search for CAHPS Hospital Survey resulted in 18 hits

HCAHPS Minimum Business Requirements

HCAHPS Minimum Business Requirements to Administer the HCAHPS Survey To administer the HCAHPS Survey, organizations must meet all of the HCAHPS Minimum Business Requirements: Survey vendors and subcontractor(s) if applicable, must meet all of the Survey Vendor Minimum Business...

https://hcahpsonline.org/en/hcahps-minimum-business-requirements/

Exception Request

Exception Request Process: The Exception Request process is designed to allow for as much flexibility as possible, while still maintaining the integrity of the data for standardized public reporting. Survey vendors/Hospitals proposing a variation from the standard HCAHPS protocol must request an...

https://hcahpsonline.org/en/exceptions-request/

What's New

Care Compare Has Been Refreshed (05/13/2026) The April 2026 Care Compare Refresh includes HCAHPS scores from July 2024 through June 2025 data collections. Summary Analyses Page Tables Have Been Updated (05/13/2026) The following tables have been added to the HCAHPS Website Summary Analyses...

https://hcahpsonline.org/en/whats-new/

HCAHPS Star Ratings

Quick Links: HCAHPS Star Ratings Technical Notes | HCAHPS Stars Ratings Distributions | HCAHPS Summary Star Ratings Distributions | HCAHPS Summary Star Distributions by US State | National Provider Call Audio and Presentation Materials | FAQs HCAHPS Star Ratings Technical Notes As part of the...

https://hcahpsonline.org/en/hcahps-star-ratings/

Approved Vendor List

HCAHPS Approved Survey Vendors as of April 28, 2026 The organizations listed...

https://hcahpsonline.org/en/approved-vendor-list/

Previous Podcasts Archive

Quick links: Successfully Transitioning to the New Communication About Pain Items in the HCAHPS Survey HCAHPS Podcast Now Available – Successfully Transitioning to the New Communication About Pain Items on the HCAHPS Survey (11/16/2017) The HCAHPS podcast is specifically targeted for HCAHPS...

https://hcahpsonline.org/en/podcasts/previous-podcasts-archive/

Facts and FAQs

Corrected versions (Mail Only, Telephone Only, Active IVR Mode) of the Spanish survey are now posted on www.HCAHPSonline.org. These versions replace those posted in August 2017.

https://hcahpsonline.org/en/facts_faqs/

Quality Assurance

Quick links: HCAHPS Quality Assurance Guidelines V19.0 (QAG V19.0) Addendum | HCAHPS FINAL Quality Assurance Guidelines V19.0 Summary of Changes | REMINDER: Survey Administration Activities Must Comply with Telephone Consumer Protection Act (TCPA) Regulations HCAHPS Quality Assurance Guidelines...

https://hcahpsonline.org/en/quality-assurance/