What's New
     

Quick links: FOLLOW-UP: Data Submission Closes January 3, 2019 | CMS Introduces HCAHPS Survey Individual Question Top-Box Scores to the Summary Analyses Page | Extraordinary Circumstances Extension/Exception (ECE) due to Hurricane Michael |CY 2019 OPPS Final Rule Now Published | Communication About Pain Measure Will Not Be Publicly Reported but Included in Preview Reports | Important Changes to the HCAHPS Survey in 2019 | HCAHPS 2019 Training Sessions | Hospital Compare Has Been Refreshed | Summary Analyses Page Tables Have Been Updated | The Star Ratings Distributions Have Been Updated | Updated - The January 2019 Public Report Preview Period Begins December 1, 2018 |Patient-Mix Coefficients for January 2019 HCAHPS Results Have Been Posted | Star Ratings: January 2019 Technical Notes Have Been Posted | Updated Extraordinary Circumstances Extension/Exception (ECE) due to Hurricane Florence | V.36 MS-DRG Codes | Crosswalk of HCAHPS Service Line Categories and V.34 APR-DRG Codes | FY 2019 IPPS Final Rule Has Been Published | HCAHPS XML File Specifications V4.1 Have Been Posted | NEW! HCAHPS Podcast Now Available - HCAHPS Score Calculations Part III: Top-Box Composite Scores | NEW! HCAHPS Podcast Now Available - HCAHPS Score Calculations Part II: Patient-Mix Adjustment (PMA) HCAHPS Podcast Now Available - HCAHPS Score Calculations Part I: From Patient Discharges to Completed Surveys | HCAHPS Public Reporting Periods for April 2018 Through July 2020 Have Been Posted | Self-Rated Mental Health to be Added to HCAHPS Patient-Mix Adjustment Model Beginning with July 2018 Discharges | Updates to All Documents Pertaining to April 2018 Public Report and the Pain Management CompositeCMS Will No Longer Report the HCAHPS Pain Management Composite MeasureExtraordinary Circumstances Exceptions (ECE)2018 QualityNet Maintenance and Downtime ScheduleHCAHPS Patient-Mix Adjustment for Service Line and Gender | Mode Adjustment Table Has Been Posted | CMS Finalizing Removal of the Pain Management Dimension from Hospital Value-Based Purchasing in FY 2018


FOLLOW-UP: January 3, 2019 HCAHPS Data Submission Deadline (12/10/2018)

January 3, 2019 is the data submission deadline for patients discharged in July, August, and September 2018 (3Q18). September 2018 Dry Run data must also be submitted by this date.

Please make sure to allow adequate time to submit data in case resubmissions are necessary. A successful submission to the QualityNet Secure Portal is defined as a file that has been accepted by the QualityNet Secure Portal, as indicated on the Data Submission Report. Be sure to check the HCAHPS Data Submission Reports (if your hospital uploaded data) or the HCAHPS Warehouse Feedback Reports (if your hospital has contracted with an approved survey vendor).

After you have uploaded your files, you should receive an email confirmation within twenty-four hours with a batch number indicating that your batch has been processed. If you do not receive this email, please contact the QualityNet Help Desk at qnetsupport@hcqis.org, or by telephone at 866.288.8912.

Should you encounter any data submission issues, be sure to open a ticket with the QualityNet Help Desk at qnetsupport@hcqis.org, or by telephone at 866.288.8912. In addition, please forward the QualityNet Help Desk Ticket/Incident number to the HCAHPS Project Team via the HCAHPS Technical Assistance email (hcahps@hcqis.org).


CMS Introduces HCAHPS Survey Individual Question Top-Box Scores to the Summary Analyses Page (12/10/2018)

Beginning with the October 2018 Public Report, CMS is presenting HCAHPS Survey Individual Question Top-Box Scores in the Summary Analyses section of HCAHPS On-Line.  This table will contain the national average “top-box” score for each of the 15 individual survey questions that are used to form the six HCAHPS composite measures. These scores can be viewed here.  CMS plans to update this table each time HCAHPS are refreshed on the Hospital Compare Web site.

Please note: Individual question scores are presented for informational purposes only; they are not official HCAHPS measures.  The simple average of the individual questions that comprise a composite measure may not always match the published national average for that composite.

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Extraordinary Circumstances Extension/Exception (ECE) due to Hurricane Michael (12/04/2018)

To review the entire Quality Reporting Notification, please click here.

Key HCAHPS content is displayed below. Please review the entire notifications for additional detail.

The Centers for Medicare & Medicaid Services (CMS) is granting exceptions under certain Medicare quality reporting and value-based purchasing programs to hospitals, skilled nursing facilities, home health agencies, hospices, inpatient rehabilitation facilities, renal dialysis facilities, long-term care hospitals, and ambulatory surgical centers, as well as Merit-Based Incentive Payment System (MIPS) eligible clinicians, located in areas affected by Hurricane Michael due to the devastating impact of the storm. These healthcare providers and suppliers will be granted exceptions if they are located in one of the Florida, Alabama, or Georgia counties listed below, all of which have been designated by the Federal Emergency Management Agency (FEMA) as a major disaster county. The scope and duration of the exception under each Medicare quality reporting program and value-based purchasing program is described below. CMS is granting exceptions to assist these providers while they direct their resources toward caring for their patients and repairing structural damages to facilities.

CMS is closely monitoring the situation for future potential widespread catastrophic events, and will update exception lists soon after any events occur in the future. The affected counties designated by FEMA under the Hurricane Michael Major Disaster Declaration for Florida (DR-4399), Alabama (DR-4406), and Georgia (DR-4400) as of the date of this communication, are as follows: 

Florida Alabama
  • Bay
  • Calhoun
  • Franklin
  • Gadsden
  • Gulf
  • Hamilton
  • Holmes   
  • Jackson
  • Jefferson
  • Leon
  • Liberty
  • Madison
  • Okaloosa   
  • Suwannee
  • Taylor
  • Wakulla
  • Walton
  • Washington
  • Geneva   
  • Henry
  • Houston
  • Mobile

 

Georgia
  • Appling
  • Atkinson
  • Bacon
  • Baker
  • Ben Hill
  • Berrien
  • Bleckley
  • Brooks
  • Bulloch
  • Burke
  • Calhoun
  • Candler
  • Chattahoochee
  • Clay
  • Coffee
  • Colquitt
  • Cook
  • Crawford
  • Crisp
  • Decatur
  • Dodge
  • Dooly
  • Dougherty
  • Early
  • Echols
  • Emanuel
  • Evans
  • Glascock
  • Grady
  • Hancock
  • Houston
  • Irwin 
  • Jeff Davis
  • Jefferson
  • Jenkins
  • Johnson
  • Jones
  • Laurens
  • Lee
  • Macon
  • Marion
  • Miller
  • Mitchell
  • Montgomery
  • Peach
  • Pulaski
  • Putnam
  • Quitman
  • Randolph
  • Schley
  • Screven
  • Seminole
  • Stewart
  • Sumter
  • Tattnall
  • Telfair
  • Terrell
  • Thomas
  • Tift
  • Toombs
  • Treutlen
  • Turner
  • Twiggs
  • Washington
  • Webster
  • Wheeler
  • Wilcox
  • Wilkinson
  • Worth

 

The healthcare providers located outside of the counties listed above are not covered by this communication, but may request an exception to the reporting requirements under one or more Medicare quality reporting or value-based purchasing programs it participates in using the applicable extraordinary circumstances exception procedure for the respective program(s). CMS will assess and decide upon each extraordinary circumstances exception request on a case-by-case basis.

If FEMA expands the current disaster declaration for Hurricane Michael to include additional counties, CMS will update this communication to reflect the expanded list of applicable counties for which healthcare providers would be eligible to receive an exception without submitting a request. In addition, CMS will continue to monitor the situation and adjust exempted reporting periods and submission deadlines accordingly. CMS is granting an exception to subsection (d) hospitals located in designated counties for the following reporting requirements under the Hospital Inpatient Quality Reporting (IQR) Program.

For the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey:

  • January 2019 HCAHPS submission deadlines for discharge periods:
    • July 1, 2018 – September 30, 2018 (3rd Quarter 2018)

The National Support Team for the Hospital IQR Program is available to answer questions or supply any additional information you may need. Please contact the team at inpatientsupport@viqrc1.hcqis.org or call toll-free at (844) 472-4477.

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CY 2019 OPPS Final Rule Now Published (11/21/2018)

The CY 2019 OPPS Final Rule is now published.

 The Final Rule and related tables are available at the following URL: https://www.gpo.gov/fdsys/pkg/FR-2018-11-21/pdf/2018-24243.pdf

Combating the Opioid Crisis

In response to recommendations from the President’s Commission on Combating Drug Addiction and the Opioid Crisis, to comply with the requirements of the Substance Use-Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act (P.L. 115-271), and to avoid any potential unintended consequences, under the Hospital Inpatient Quality Reporting (IQR) Program, CMS is finalizing the proposal to update the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient experience of care survey measure by removing the three recently revised pain communication questions. The removal of these questions is effective with October 2019 discharges, for the FY 2021 payment determination and subsequent years, earlier than proposed. As a related modification, CMS will not publicly report the three revised Communication About Pain questions.

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Communication About Pain Measure Will Not Be Publicly Reported but Included in Preview Reports (11/16/2018)

As previously announced, the Communication About Pain questions will be removed from the HCAHPS Survey beginning with patients discharged October 1, 2019.  The Communication About Pain measure will not be Publicly Reported.  However, Preview Reports for the October 2019, January 2020, April 2020 and July 2020 Public Reporting periods will contain the hospital’s score for the Communication About Pain measure, along with the state and national averages.  Preview Reports for the October 2020 Public Reporting period and forward will not contain the Communication About Pain measure.

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Important Changes to the HCAHPS Survey in 2019 (11/05/2018)

There are two important updates from CMS for approved HCAHPS Survey vendors and self-administering hospitals regarding the HCAHPS Survey and Quality Assurance Guidelines.

Communication About Pain Items

On July 31, 2018, in the CY 2019 OPPS Proposed Rule, CMS proposed a plan to remove the HCAHPS Survey's Communication About Pain items (questions 12, 13 and 14 on the HCAHPS Survey). The recently released CY 2019 OPPS Final Rule requires that the pain items must be removed from all surveys beginning with patients discharged on October 1, 2019 and forward. This change will affect all survey translations and all survey modes.

Effective Date of Next Version of the HCAHPS Quality Assurance Guidelines (QAG)

HCAHPS Quality Assurance Guidelines V14.0 will address the removal of the pain items and other changes to the survey. QAG V14.0 will be released prior to the 2019 HCAHPS Training sessions, to be held in early 2019, but will take effect October 1, 2019. QAG V14.0 will contain the revised HCAHPS Survey in all survey modes and all language translations and the updated XML File Layout. In addition, all translations and modes of the HCAHPS Survey instruments will be posted on the HCAHPS Web site (www.hcahpsonline.org) in early 2019.

Please note that the current survey and XML File Layout (XML File Layout Version 4.1) found in the HCAHPS QAG V13.0 will continue to be used for all patients discharged prior to October 1, 2019.

The HCAHPS Project Team will provide further information during the HCAHPS Training sessions to be held in early 2019.

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HCAHPS 2019 Training Sessions (11/05/2018)

The 2019 HCAHPS Training sessions will be scheduled the week beginning February 25, 2019 (PLEASE MARK THIS DATE ON YOUR CALENDAR). Please note, Introduction to HCAHPS Training will be conducted via a self-training module and HCAHPS Update Training will be conducted via webinar. More information regarding the training schedule and training materials will be posted on the HCAHPS Web site prior to the HCAHPS Training sessions.

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Hospital Compare Has Been Refreshed (10/31/2018)

The October 2018 Hospital Compare Refresh includes HCAHPS scores from January 2017 through December 2017 data collections.

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Summary Analyses Page Tables Have Been Updated (10/31/2018)

The following tables have been added to the HCAHPS Web site Summary Analyses page:

  • October 2018 Summary of HCAHPS Survey Results Table
  • October 2018 HCAHPS Percentiles Table

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 The Star Ratings Distributions Have Been Updated (10/31/2018)

 The following tables have been added to the HCAHPS Web site Star Ratings page:

  • October 2018 HCAHPS Stars Ratings Distributions
  • October 2018 HCAHPS Summary Star Distributions by US State

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Updated - The January 2019 Public Report Preview Period Begins December 1, 2018 (11/29/2018)

The January 2019 Public Report Preview Reports will be available on the QualityNet Secure Portal to participating providers and Quality Improvement Organizations (QIOs). The Preview Reports will be available from December 1, 2018 through December 30, 2018. (To access the report, you must be registered as a QualityNet Secure Portal user and have been assigned the QIO Clinical Data Warehouse Feedback Report role). The data that appear in the Preview Reports will be reported on Hospital Compare, the Centers for Medicare & Medicaid Services Web site for Medicare beneficiaries and the general public, in January 2019.

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Patient-Mix Coefficients for January 2019 HCAHPS Results Have Been Posted (10/19/2018)

The Patient-Mix Coefficients for the January 2019 HCAHPS results are now available. Please click here to access the Mode & Patient-Mix Adjustment page.

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Star Ratings: January 2019 Technical Notes Have Been Posted (10/19/2018)

The Technical Notes for the January 2019 HCAHPS results are now available. The January 2019 HCAHPS Star Ratings are included in the hospital Preview Reports (available to hospitals from October 19, 2018 through November 27, 2018), and will be Publicly Reported on Hospital Compare in January 2019. Please click here  to access the HCAHPS Star Ratings page.

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 Updated Extraordinary Circumstances Extension/Exception (ECE) due to Hurricane Florence (12/04/2018)

To review the entire Quality Reporting Notifications, please click here for the 10/11/2018 notification, click here for the 10/17/2018, and click here for the 11/30/2018 updated notification.

Key HCAHPS content is displayed below. Please review the entire notifications for additional detail.

The Centers for Medicare & Medicaid Services (CMS) is granting exceptions under certain Medicare quality reporting and value-based purchasing programs to hospitals, skilled nursing facilities, home health agencies, hospices, inpatient rehabilitation facilities, renal dialysis facilities, long-term care hospitals, and ambulatory surgical centers, as well as Merit-Based Incentive Payment System (MIPS) eligible clinicians, located in areas affected by Hurricane Florence due to the devastating impact of the storm. These healthcare providers and suppliers will be granted exceptions if they are located in one of the North Carolina or South Carolina counties listed below, all of which have been designated by the Federal Emergency Management Agency (FEMA) as a major disaster county.

The scope and duration of the exception under each Medicare quality reporting program and value-based purchasing program is described below.  CMS is granting exceptions to assist these providers while they direct their resources toward caring for their patients and repairing structural damages to facilities.

CMS is closely monitoring the situation for future potential widespread catastrophic events, and will update exception lists soon after any events occur in the future.

The affected counties designated by FEMA under the North Carolina Hurricane Florence (DR-4393), the South Carolina Hurricane Florence (DR-4394), and the Virginia Hurricane Florence (DR-4401) Major Disaster Declarations, as of the date of this communication, are as follows:  

North Carolina Counties

South Carolina Counties

Virginia Counties

  • Alamance
  • Alleghany
  • Anson
  • Ashe
  • Beaufort
  • Bertie
  • Bladen
  • Brunswick
  • Cabarrus
  • Carteret
  • Chatham
  • Columbus
  • Craven
  • Cumberland
  • Dare
  • Davidson
  • Duplin
  • Granville
  • Greene
  • Guilford
  • Harnett
  • Hoke
  • Hyde
  • Johnston
  • Jones
  • Lee
  • Lenoir
  • Madison
  • McDowell
  • Montgomery
  • Moore
  • New Hanover
  • Onslow
  • Orange
  • Pamlico
  • Pender
  • Person
  • Pitt
  • Polk
  • Randolph
  • Richmond
  • Robeson
  • Rowan
  • Sampson
  • Scotland
  • Stanly
  • Tyrrell
  • Union
  • Wayne
  • Wilson
  • Yancey
  • Berkeley
  • Calhoun
  • Charleston
  • Chesterfield
  • Clarendon
  • Colleton
  • Darlington
  • Dillon
  • Dorchester
  • Florence
  • Georgetown
  • Horry
  • Jasper
  • Lancaster
  • Marion
  • Marlboro
  • Orangeburg
  • Sumter
  • Williamsburg
  • Botetourt
  • Bristol
  • Charles City
  • Chesterfield
  • Craig
  • Danville
  • Floyd
  • Franklin
  • Grayson
  • Halifax
  • Hampton
  • Henry
  • Isle of Wright
  • King and Queen
  • King William
  • Lancaster
  • Lunenburg
  • Martinsville
  • Mathews
  • Mecklenburg
  • Nelson
  • Newport News
  • Northumberland
  • Nottoway
  • Patrick
  • Pittsylvania
  • Pulaski
  • Richmond
  • Roanoke
  • Russell
  • Williamsburg


The healthcare providers located outside of the counties listed above are not covered by this communication, but may request an exception to the reporting requirements under one or more Medicare quality reporting or value-based purchasing programs it participates in using the applicable extraordinary circumstances exception procedure for the respective program(s). CMS will assess and decide upon each extraordinary circumstances exception request on a case-by-case basis.

If FEMA expands the current disaster declaration for Hurricane Florence to include additional counties, CMS will update this communication to reflect the expanded list of applicable counties for which healthcare providers would be eligible to receive an exception without submitting a request. In addition, CMS will continue to monitor the situation and adjust exempted reporting periods and submission deadlines accordingly.

CMS is granting an exception to subsection (d) hospitals located in designated counties for the following reporting requirements under the Hospital Inpatient Quality Reporting (IQR) Program.

For the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey:

  • October 2018 and January 2019 HCAHPS submission deadlines for discharge periods:

    • April 1, 2018 – June 30, 2018 (2nd Quarter 2018)

    • July 1, 2018 – September 30, 2018 (3rd Quarter 2018)

The National Support Team for the Hospital IQR Program is available to answer questions or supply any additional information you may need. Please contact the team at inpatientsupport@viqrc1.hcqis.org or call toll-free at (844) 472-4477.

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V.36 MS-DRG Codes Effective October 1, 2018 (08/31/2018)

CMS has adopted V.36 MS-DRG Codes effective October 1, 2018. Please click here for the Table of V.36 MS-DRG Codes and HCAHPS Service Line Categories.

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Crosswalk of HCAHPS Service Line Categories and V.34 APR-DRG Codes (08/31/2018)

The crosswalk for HCAHPS Service Line Categories and V.34 APR-DRG Codes is now available. Please click here, or click on the Technical Specifications navigation button, to access this resource.

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FY 2019 IPPS Final Rule Has Been Published (08/17/2018)

The FY 2019 IPPS Final Rule, establishing the Hospital Inpatient Prospective Payment System (IPPS), is now available on the Federal Register.

The Final Rule and related tables are available at the following URL: https://federalregister.gov/d/2018-16766

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HCAHPS XML File Specifications V4.1 Have Been Posted (08/01/2018)

The HCAHPS XML File Specifications Version 4.1 have been added to the HCAHPS Web site Technical Specifications page. The HCAHPS Technical File Specifications V4.1 are to be used starting with July 1, 2018 patient discharges.

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NEW! HCAHPS Podcast Now Available - HCAHPS Score Calculations Part III: Top-Box Composite Scores (07/31/2018)

Please click here to view the HCAHPS Score Calculations Part III on the HCAHPS Survey Podcast page.

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NEW! HCAHPS Podcast Now Available – HCAHPS Score Calculations Part II: Patient-Mix Adjustment (PMA) (07/30/2018)

Please click here to view the HCAHPS Score Calculations Part II on the HCAHPS Survey Podcast page.

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HCAHPS Podcast Now Available – HCAHPS Score Calculations Part I: From Patient Discharges to Completed Surveys (07/24/2018)

Please click here to view the HCAHPS Score Calculations Part I on the HCAHPS Survey Podcast page.

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HCAHPS Public Reporting Periods for April 2018 Through July 2020 Have Been Posted (07/23/2018)

Click here to view the HCAHPS Public Reporting Periods document. This document indicates which calendar quarters of HCAHPS results will be publicly reported on the Hospital Compare Web site through July 2020.

Please Note: The dates of future preview periods and public reporting are estimates based on current timetables and are subject to change.

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Self-Rated Mental Health to be Added to HCAHPS Patient-Mix Adjustment Model beginning with July 2018 Discharges (06/28/2018)

The HCAHPS Patient-Mix Adjustment (PMA) model will be updated to add Question 28, patient’s self-reported overall mental or emotional health, beginning with July 1, 2018 (Quarter 3, 2018) discharges. The new PMA variable will be called Self-Rated Mental Health. In addition, the label for overall health will be changed to “Self-Rated Overall Health.”

Self-Rated Mental Health will follow the same linear parameterization as Self-Rated Overall Health: patient responses are coded as 1 (“Excellent”) through 5 (“Poor”). The patient-mix adjustment model will thus include both Self-Rated Overall Health and Self-Rated Mental Health.

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Updates to All Documents Pertaining to April 2018 Public Report and the Pain Management Composite (06/15/2018)

On May 23, 2018, the Hospital Compare Web site posted the following announcement regarding the HCAHPS Pain Management composite scores:

May 23, 2018 update: The Centers for Medicare & Medicaid Services (CMS) has suppressed the HCAHPS Pain Management composite scores on Hospital Compare and in the downloadable databases. In July, CMS is planning to remove the Pain Management composite from Hospital Compare and downloadable databases, and exclude it from the calculation of the HCAHPS Summary Star Rating and the Hospital Compare Overall Hospital Quality Star Rating. 

As a result, HCAHPS Online is making the corresponding updates to all documents pertaining to the April 2018 public report period that are posted on this web site.

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Beginning With the July 2018 Public Report, CMS Will No Longer Report the HCAHPS Pain Management Composite Measure (05/04/2018)

The survey questions comprising Pain Management Composite 4 were removed from the HCAHPS Survey in the FY 2018 IPPS/LTCH PPS Final Rule (81 FR 38342). Composite 4 is no longer needed and will no longer be reported on Hospital Compare.  July 2018 Preview Reports and public reporting will display “N/A” and Footnote 5 for the Pain Management measure and will display “N/A” and Footnote 15 for the Pain Management star rating. In addition, Pain Management is no longer included in the calculation of the HCAHPS Summary Star Rating or the Hospital Compare Overall Hospital Quality Star Rating.

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Extraordinary Circumstances Extension (ECE) (04/25/2018)

For recent Extraordinary Circumstances Extensions (ECE) the key HCAHPS content is displayed below.  Please review the entire notification for additional details.

To review the entire Quality Reporting Notifications for Hurricane Nate, Hurricane Irma, Hurricane Harvey, and the California Wildfires, please click below:

  • Hurricane Nate please click here
  • Hurricane Irma please click here
  • Hurricane Harvey please click here
  • California Wildfires please click here

The National Support Team for the Hospital IQR Program is available to answer questions or supply any additional information you may need. Please contact the team at InpatientSupport@viqrc1.hcqis.org or call toll-free at (844) 472-4477.

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2018 QualityNet Maintenance and Downtime Schedule (01/09/2018)

The HCAHPS Project Team is alerting approved HCAHPS Survey vendors and self-administering hospitals of upcoming regular QualityNet maintenance weekends. During this time organizations will not be able to upload HCAHPS data to the HCAHPS Data Warehouse. This alert is provided so that survey vendors and self-administering hospitals can plan data submission as needed.

Please see the Technical Specifications page for a schedule of upcoming regular QualityNet maintenance weekends.

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HCAHPS Patient-Mix Adjustment for Service Line and Gender Have Been Posted (09/29/17)

The HCAHPS Patient-Mix Adjustment (PMA) model has been updated to incorporate more detailed information about patient Service Line and Gender.

The Mode & Patient-Mix Adjustment page can be found by clicking here.

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Mode Adjustment Table Has Been Posted (04/12/2017)

An updated Mode Adjustments of Top Box and Bottom Box Percentages (after PMA) table is now available. Please click here to access the Mode & Patient-Mix Adjustment page.

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CMS Finalizing Removal of the Pain Management Dimension from Hospital Value-Based Purchasing in FY 2018 (11/15/2016)

The CY 2017 OPPS Final Rule has been published and is now available on the Federal Register.

The Final Rule is available at the following URL: https://federalregister.gov/d/2016-26515

CMS is finalizing the removal of the Pain Management dimension from the scoring formula used in the Hospital Value-Based Purchasing Program (Hospital VBP), beginning with the FY 2018 payment adjustments. The Pain Management dimension is derived from Questions 12, 13 and 14 on the HCAHPS Survey.

Please note that the Pain Management questions will remain on the HCAHPS Survey and the Pain Management measure will continue to be publicly reported on Hospital Compare.

Please monitor the HCAHPS Web site for future announcements about the Pain Management measure.

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This page was last modified on (12/10/18)